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Official update: March 17 2020

We understand the anxieties and concerns of future test takers and hope we can provide some clarity during these uncertain times.

Do you have a PTE test scheduled in the upcoming months? 

E2Language will keep you updated on the current Coronavirus (COVID-19) outbreak and the potential impact on students trying to take their PTE test.

Global:

  • Extending suspension of test deliveries in mainland China through to the end of March.
  • All tests originally scheduled to be taken within this timeframe have been cancelled.
  • In the US from March 17 to April 16 all testing has been suspended

Test takers who have paid with a voucher can rebook using the same voucher code, or a full refund will be issued if payment was made by credit card to Pearson VUE. Test takers are able to rebook their test from April 1, 2020.

Country-Specific Availability:

https://home.pearsonvue.com/coronavirus-update#country-specific

 Mainland China

Test delivery is currently suspended throughout mainland China. If your exam was cancelled, you can schedule a new exam appointment with seat availability starting April 1.

Bahrain

Third-party test centres located in Bahrain have limited or suspended their testing capacity in response to the local COVID-19 circumstances. If a test centre closes due to COVID-19, candidates will receive a cancellation email.

If testing centres in Bahrain are accepting appointments, they may institute additional precautionary measures to protect candidates and employees during this time.

Denmark

Based on the current government guidance in Denmark, we are cancelling any existing exam appointments through March 30. New registrations have also been suspended. We will work to reschedule candidates once it has been determined safe to resume exam delivery.

France

Test delivery is currently suspended throughout France at both Pearson-owned test centres and third-party test centres. We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Germany

Test delivery is currently suspended throughout Germany at both Pearson-owned test centers and third-party test centers. We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Greece

Test delivery is currently suspended throughout Greece at both Pearson-owned test centers and third-party test centers. We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Israel

The Tel Aviv government has announced mandatory two-meter distancing requirements and a limit of 10 occupants in a room at any given time. Our PPC has made operational adjustments to accommodate this and is currently operating at approximately 50% capacity. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by exam sponsor.

Italy

The Italian government has expanded its strict quarantine measures to include the entire country. The most recent restrictions announced March 9 include a ban on all public gatherings and the closure of all cinemas, theaters, concert halls, libraries, and museums, as well as the quarantine of anyone with a fever above 37.5 degrees Celsius (99.5 degrees Fahrenheit) and anyone who’s tested positive for the virus. Italy has also banned travel and closed all schools, day-care facilities, and universities, until mid-March at the earliest.

Pearson VUE does not operate a company-owned test center in Italy. We have been in close contact with our third-party test centers concerning the situation in Italy. Based on the current government guidance in Italy, we are canceling any existing exam appointments. New registrations have also been suspended. We will work to reschedule candidates once it has been determined safe to resume exam delivery.

Japan

Three Pearson VUE-owned test centers (PPCs) are currently open in Japan. Japan’s Ministry of Health, Labour and Welfare COVID-19 Guidance urges cooperation from business owners in preventing the spread of the disease, and specifically asks business owners holding events “to prevent the spread of infection, such as encouraging participants to wash their hands, installing alcohol disinfectants, and asking those who have symptoms such as colds not to participate”.

Candidates who exhibit symptoms may be asked to reschedule their exam for another time when in full health.

Malaysia

Test delivery is currently suspended throughout Malaysia at independent third-party test centers. They will resume exam delivery services when the government determines it is safe.

Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Philippines

Test delivery is currently suspended throughout the Philippines at both Pearson-owned test centers and third-party test centers. We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

Saudi Arabia

Many of our third-party test centers located in Saudi Arabia have limited or suspended their testing capacity in response to the local COVID-19 circumstances. If a test center closes due to COVID-19 circumstances, candidates will receive a cancellation email.

If testing centers in Saudi Arabia are accepting appointments, they may institute additional precautionary measures to protect candidates and employees during this time.

Singapore

Based on guidance from the Singapore Government, Pearson VUE or its building owners are instituting temperature checks and collecting travel information from candidates entering its company-owned test centers in Singapore. In addition, it’s likely that our third-party Singapore test center network may institute similar requirements.

  • If you are unwell or have travelled to China in the last 14 days, please reschedule your appointment.
  • If you are exhibiting symptoms upon entering our test center, you will be asked to wear a mask or take your test in a separate room.
  • If you have a fever above 37.5 degrees Celsius, you will not be allowed entry into the test center and will be asked to reschedule your exam.

Candidates who are asked to reschedule their exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

South Korea

The government of South Korea and the city of Seoul, specifically, have released COVID-19 guidance instructing entities to refrain from hosting large events. As a result of this guidance, we have reduced the number of candidates allowed to test at the Pearson VUE-owned test center (PPC) at any given time to restrict large groups of testing candidates.

Please note that our third-party testing centers located in areas of the virus’s spread may independently determine to close their test centers.

Spain

Test delivery is currently suspended throughout Spain at both Pearson-owned test centers and third-party test centers. We will resume exam delivery services when the government determines it is safe. Candidates will receive email cancellations, and they can attempt to reschedule exams at a later date at PearsonVUE.com. Candidates with canceled exams will either receive a refund (if paid to Pearson VUE) or an extension as determined by your exam sponsor.

United Arab Emirates

Many of our third-party test centers located in United Arab Emirates have limited or suspended their testing capacity in response to the local COVID-19 circumstances.

If a test center closes due to COVID-19 circumstances, candidates will receive a cancellation email.

If testing centers in the United Arab Emirates are accepting appointments, they may institute additional precautionary measures to protect candidates and employees during this time.

United States

View state-specific test delivery updates on our U.S. page.

United Kingdom

Test delivery is currently suspended at the Pearson Professional Center in Holborn, London. This test center is closed based on its own discretion. Other Pearson Professional Centers in England continue to operate at 50% capacity in order to allow for the social distancing recommendation of 2 meters between individuals.

https://home.pearsonvue.com/coronavirus-update

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